Great Communication to Close More Deals
Originally Presented: Tuesday, November 10, 2020
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Contractors often worry about the number of leads they are getting, and often will go to great lengths to get more leads. This webinar will focus on how you can increase your closing percentage by simply improving your communication and documentation. A great way to combat lead flow is to close at a higher rate. We will dive into the importance of having a solid process for your team to follow every step of the way. In this webinar we will highlight common areas where lack of communication leads to lost deals or unhappy customers and team members and how you can alleviate those issues. We will dissect how what appears to be one lost deal or unhappy customer can actually be a lot larger problem. Conversely we will look at how easy it can be to create a great customer experience and the fruits that that experience can yield. This webinar will be perfect for all sized companies that are looking to close more deals with a few simple steps.
Michael Gogan leads the Education efforts at CompanyCam. He travels around the country partnering with contractors and distributors to better document their job sites by organizing all of their photos and notes into one place. After spending nearly a decade teaching middle and high school social studies, Michael now spends his time helping contractors win with a wide array of tips, tricks and procedures. His unique mix of industry knowledge and experience in education creates a perfect learning environment for contractors from all industries. Michael has attended and presented at shows and conferences across the United States including the Roofing Contractors Association of Texas, Florida Roofing Contractors Association, Catalyst's RISE Conference, and Win The Storm in Las Vegas. Michael holds a Bachelor of Education from the University of Nebraska at Kearney.
Photo-based documentation app for contractors, featuring secure cloud sharing, unlimited images, time and location stamps, annotations, tags, report creation and more