Develops reporting process to support ISO certification at R&D, including quarterly product-review meetings with R&D and Marketing
•Coordinates SAP training within our department and is the point person for SAP integration
•Creates and revises systems and procedures by analyzing operating practices.
•Evaluate software technologies, personnel, and technological requirements, implementing changes
•Maintain the administrative workflow of Technical Service
•Coordinate the conversion of our complaint system from CAIR to CompliantPro.
•Coordinate all check requests for Technical Service
•Coordinate all new hire training and assist in ordering all necessary materials.