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Regional Field Technical Service Team Leader

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Company: PPG Industries Inc
Location: NY - Albany NY
Posted: 2/3/2014
Salary: N/A

PPG: BRINGING INNOVATION TO THE SURFACE.(TM)
PPG Industries' vision is to continue to be the world's leading coatings and specialty products company. Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. PPG is committed to providing a fulfilling workplace for employees, creating an environment for continuous learning and embracing the ideas and diversity of others. Founded in 1883, PPG has global headquarters in Pittsburgh and operates in nearly 70 countries around the world. PPG shares are traded on the New York Stock Exchange (symbol:PPG). For more information, visit http://www.ppg.com/.


Key Responsibilities
The Role of the Regional FTS Team Leader is to encure the success of the PPG PMC technical services and support functions; more specifically, leading a team of representatives, providing technical service in customer facilities, on a wide range of products and application techniques. The Regional FTS Team Leader will remain acitively involved with standard FTS project assignments but wil have enhanced responsibilities to include: The regional FTS Team Leader will provide support to the team in maintaining and expanding business at existing accounts, and to assist in the development and commercilization of new products and services, throught field trials and demonstrations.

§ Generation of case history / business intelligence

§ Compilation of a comprehensive monthly report on detailed FTS activities

§ Assisting the Technical Service Manager - Americas in the following:


• Coordinating service for USCA PMC customers


• Coordinating coverage for GM dry-dockings


• Preparing reports for the Global Archive


• Compiling project photos for the Global Photo Archive


• Complaint investigation


• Field trials of new products


• Evaluation and counseling of team members





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