PaintSquare.com
Follow us on Twitter Follow us on LinkedIn Like us on Facebook Follow us on Instagram
Search the site

 


ACCOUNT DEVELOPMENT MANAGER - GEOGRAPHIC

View All Jobs | Search Jobs | Post a Job

Company: PPG - Architectural Coatings
Location: TN - Jackson TN
Posted: 10/5/2012
Salary: N/A

Bilingual Preferred (English/Spanish)


Within our Architectural Coatings business, we produce paints, stains, and specialty coatings under the PPG Pittsburgh® Paints, PPG Olympic® Paints and Stains, and PPG Porter® Paints brands, and service the North American coatings industry across three channels. We operate 400+ retail stores, sell through over 2,000 dealer stores and supply product to large home improvement retailers, such as Lowe's.

Within our Sales channel, we sell a wide range of architectural coatings and sundry items to industry, builders, contractors and home owners and have built strong customer loyalty based on exceptional product and excellent customer service. If you are interested in finding out more about careers with PPG Architectural Coatings, please visit us at www.ppg.com/accareers.


The Account Development Manager - Geographic (ADM) is responsible for servicing and retaining customer accounts within a specified geographic territory as well as driving new sales through assigned stores. This will enable the ADM to focus on existing business to reduce churn and increase customer loyalty. Additionally, the ADM will be responsible for growing both existing business year-over-year and identifying and developing new accounts within their geographic territory.

Expectations for this role include:

• Through customer service excellence, service existing customer accounts assigned to specified territory

• Maintain regular contact with customers to understand needs and to identify business opportunities

• Ensure follow-up and response to customer needs in a timely manner

• In conjunction with Regional Sales Manager and in response to customer needs, facilitate product recommendations, application and performance and color

• Develop account planning strategy to cultivate sales of customers with most growth potential

• Utilize SAGE sales tool to manage accounts, maintain call logs and contact info, run reports, etc.

• Partner with Store Managers and other store employees to ensure customers needs are met or exceeded

• Work with the PPG credit department to manage customer debt

• Develop good understanding of customer base and the segments they service

• In conjunction with Regional Sales Manager, facilitate timely and accurate customer quotations to achieve margin targets in alignment with PPG pricing strategies

• Manage personal expenses to reduce unnecessary expenditures

Competencies Needed:
Offers Unique Perspective

• Reframes and challenges the way customers view their businesses.
• Aligns insights to key customer priorities and ties those insights back to PPG's unique differentiators.

Drives Two-Way Communication

• Clearly articulates PPG's value proposition and engages the customer in jointly addressing business priorities.
• Reads non-verbal cues and identifies unanticipated customer needs.
• Can coordinate and secure buy-in from internal stakeholders.

Knows Customer Value Drivers
• Has a deep knowledge of customer business and can discuss issues from multiple angles.
• Is comfortable talking to a wide range of decision influencers.
• Successfully links PPG capabilities to individual goals to overcome barriers to purchase.

Can Identify Economic Drivers
• Keenly tracks economic and industry activity and understands its implications on customer business, including potential new business opportunities.
• Educates customers on industry trends and best practices adopted by peer companies.

Is Comfortable Discussing Money

• Knows how PPG and competitor offerings are priced and is aware of the customer's budget.
• Clearly links the value of PPG's products and services with the deal price to overcome pricing objections.
• Recognizes when to walk away from a deal.

Can Pressure the Customer

• Understands the decision-making process and has the ability to influence key decision-makers.
• Preempts stakeholder objections and pushes the customer to a favorable outcome.
• Develops customer advocates who sell and build consensus on PPG's behalf.


Requirements:

• 2-4 years of sales or stores operations experience with demonstrated customer service acumen

• A 2 or 4 year degree in a business related field or equivalent work experience

• Previous coatings experience

• Working knowledge of Microsoft Office Suite and Internet applications

• Bilingual candidates are encouraged to apply

• Must possess a valid Driver's License and have maintained a motor vehicle record within acceptable limits as prescribed by PPG

• Availability to work and travel within assigned territory 80% of time. Periodic evening hours required for trade organization meetings and customer events.

• Ability to analyze territory performance reports and develop sales territory business plans.

• Ability to calculate discounts and profit associated with selling price; to calculate commissions associated with territory performance; to take measurements and calculate surface area associated with making product volume estimates.


In addition to significant career growth opportunities, full-time employees enjoy a competitive salary, commission plan, 401k, life, health, dental and vision insurance.

Candidates must be authorized to work permanently in the United States.

We would like to thank candidates who submit their interest for this position. Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted.

PPG prides itself on the quality of it's employees and as such, candidates who receive a job offer will be required to successfully pass a hair drug/toxins test and background check.

PPG Industries, Inc. offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. An Equal Opportunity Employer.

This job was originally posted on CareerBuilder.com. Original job posting

Apply for this job (via CareerBuilder.com)
E-mail this job listing to a friend

Montipower, Inc.
The MBX Bristle Blaster

Get a 2.7 to 3.3 mil profile and a Near White Metal Clean. For info visit www.mbxit.com or call 877 629-8777


SABRE Autonomous Solutions
Safety, Productivity, Quality. Robotic Blasting

Learn how this simple to use, field deployed, automatic robot is eliminating hazards in major confined, cluttered and complex surface preparation projects.


DRYCO
Humidity & Temperature Control Equipment

Rental Desiccant Dehumidifiers, ArcticDRY Units, Air Conditioners, Heaters and Generators to help control the climate on your next industrial painting project. Nationwide locations, 24/7 service: (866) 379-2600 www.drycogroup.com”


Sherwin-Williams
Sherwin-Williams Oil & Gas App

Our coatings and linings expertise available 24/7, allowing you to explore the best Sherwin-Williams solutions for oil refineries, shale drilling sites, and offshore. Android users
click here. Download today!


Clemco International GmbH
Global engineering-trusted solutions

For more than 70 years, Clemco has provided the highest quality blast equipment with a total commitment to comfort and safety.


Tarps manufacturing, Inc.
QUALITY MADE IN AMERICA —Available near you!

CLICK to get a behind-the-scenes look at how Tarps Manufacturing makes the highest-quality tarps right here in the USA — available nationwide.


Advanced Recycling Systems
ADVANCED RECYCLING SYSTEMS (ARS)

Recycling Machines, Dust Collectors, Rapid Deployment units are time-tested and approved for the rugged industrial environment. Contact ARS today!
(330)536-8210


Jotun Paints Inc.
Jotachar JF750 - The Time Saving Solution

The only mesh free solution for jet fire scenarios. Jotachar saves installation time and material costs - the next generation of epoxy passive fire protection.


Fischer Technology Inc.
DUALSCOPE®FMP100 with DataCenter IP

Transfer customized inspection plans from PC to FMP100 using step-by-step guidance with prompts and pictures throughout the measurement procedure


Safway Services
Your Access Advantage. QUIKDECK®

Provides safe, factory-floor-like working conditions. Can be engineered to fit almost any shape, structure or size. Modular platform easily assembled from just a few basic components. Excellent containment. Applications include vessels, offshore rigs and bridges.

 

Technology Publishing Co., 2100 Wharton Street, Suite 310, Pittsburgh PA 15203-1951

TEL 1-412-431-8300  • FAX  1-412-431-5428  •  EMAIL webmaster@paintsquare.com


The Technology Publishing Network

Durability + Design PaintSquare the Journal of Protective Coatings & Linings Paint BidTracker

 
EXPLORE:      JPCL   |   PaintSquare News   |   Interact   |   Buying Guides   |   Webinars   |   Resources   |   Classifieds
REGISTER AND SUBSCRIBE:      Free PaintSquare Registration   |   Subscribe to JPCL   |   Subscribe to PaintSquare News
MORE:      About PaintSquare.com   |   Privacy policy   |   Terms & conditions   |   Site Map   |   Search   |   Contact Us